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Delivery and Returns.


UK Delivery:

All UK orders are posted using Royal Mail First Class which should reach you within 1-2 working days from the day of posting. I will notify you when your order has been dispatched.


I aim to dispatch all UK deliveries within a week of your order, however it can be much quicker than this especially if the item is in stock. If you need your item by a certain date please contact me when you order to make sure I can deliver within your deadline.



International Delivery:

I am currently not shipping outside the UK due to Brexit. I will keep monitoring this and hope to be able to ship internationally again soon.


Refunds and Returns:

You have the right to cancel an order from the moment you place the order until 14 days after the day you receive it. You then have a further 14 days to actually send the goods back. Please email or call me to notify that you wish to cancel your order immediately so that it can be processed in a timely manner.


Refunds will only be processed once the jewellery is returned. The items must be complete, unworn, and still in their original packaging. I reserve the right to inspect the returned jewellery before issuing a refund or credit note and a deduction can be made if the value of the goods has been reduced as a result of the item(s) being handled more than was necessary.


Please note that for hygiene reasons I cannot accept returned pierced earrings.


Please use a Signed for Service to return your item as I cannot be responsible if the item is lost in the post.  Please contact me prior to returning your item.


If your item has arrived damaged in any way I will be happy to replace or refund it, including all postage costs. In the case that you have changed your mind, I am happy to exchange or refund the order, but the cost of returning the item would be up to you.


I cannot issue a refund if you change your mind on a custom made design.

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